Covid-19 - service status and latest updates

Current status: We remain open at all locations, nationwide.

With the rapidly changing nature of the COVID-19 outbreak, information and advice can change quickly. This page offers our latest updates to customers.

We remain open for business to support our domestic, commercial and agricultural customers across the country. Our sales teams in all locations remain operational, with the vast majority of our office-based colleagues now working from home, in accordance with government guidelines.

You’ll still be able to reach us between 8am and 5:30pm on your usual local depot number to place orders, although many of our depots are experiencing very high call volumes at this time. Please bear with us – we’re working hard to help as many customers as we can, and we thank you all for your patience at this time.

We’re also continuing to deliver from all of our locations nationwide, but have made some important changes to ensure deliveries are contactless. Read more>

Latest news and updates about Covid-19 from Watson Fuels

COVID-19 Update: Boiler Servicing to resume

Our boiler and cooker serving activity has now resumed, but with some important changes to help ensure the safety of engineers and customers.

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COVID-19 Update: Tankscout installations and service visits to resume from 1st June 2020

Wednesday 27th May 2020

We are pleased to confirm that new installations and service visits for our Tankscout fuel monitoring device will resume from Monday 1st June 2020.

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COVID-19 Update: Important guidance for our customers

Tuesday 14th April 2020

Following the recent Government announcements, we would like to advise customers of the following:

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COVID-19 Update: Guidance for our fuel card customers

Thursday 26th March 2020

Following the recent Government announcements, we would like to advise customers of the following

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COVID-19 Update: Important guidance for our customers

Tuesday 24th March 2020

Following the recent Government announcements, we would like to advise customers of the following:

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World Fuel Services Covid-19 update: Serving customers is at the heart of what we do.

Tuesday 17th March 2020

As the COVID-19 global crisis continues to evolve, we wanted to update you further on additional activities and practices we are employing to serve you, our customers.

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COVID-19: An update for our customers

Monday 16th March 2020

We’re still delivering for you – but it does mean we’ll have to do things a little differently.

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You can count on us to be prepared - How World Fuel Services is prepared for uncertainty

Friday 13th March 2020

There is currently a lot of volatility and confusion in the markets for power, natural gas and liquid fuels. Along with the developing global response to the Coronavirus (COVID-19) outbreak it is clear that we could all be dealing with significant uncertainty over the next few months.

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