Expert Boiler Service Near You

Frequently asked questions

• How often does my oil-fired boiler need service?

  An oil-fired burner should be serviced at least once every 12 months to ensure it remains in tip-top shape.

• Why does it matter if my Boiler Service engineer is OFTEC registered?

  Certification from the Oil-Fired Technical Association (OFTEC) is the gold standard for boiler service engineers. All our engineers at Watson Fuels are OFTEC-registered, which means they have the skills and training needed to help optimise the performance of oil-fired boilers and cookers.

• How much does the Boiler Service plan cost?

  Watson Fuels’ Boiler Care plan covers annual servicing for your boiler and cooker, starting at just £12/month. Our Boiler Care Complete plan covers annual servicing, parts, labour and breakdown, starting at just £26.50/month.

• How does boiler service help me save money in the event of a breakdown?

  Getting your oil-fired boiler and cookers serviced regularly prevents unexpected breakdowns, which can be expensive. They also happen at inopportune times. Often, oil boilers will break down during the winter months when you need them the most. With a Boiler Service plan from Watson Fuels, you’ll get routine maintenance to keep your boiler in tip-top shape. You’ll also get priority service in the event of a breakdown so you can be up and running faster.

• Why is the Boiler Service plan budget-friendly?

  With a Boiler Service package, you can spread your boiler maintenance costs over 12 months. Already a Monthly Payment Scheme customer? You can bolt-on Boiler Service immediately to your Direct Debit, no credit check needed.

• Is my house eligible for the Boiler Service plan?

  Boiler Service from Watson Fuels is available in select areas of the UK. Call your local Watson Fuels depot to find out if your house is in our service area.

• My boiler is working fine. Why do I need service?

  Whilst your boiler may be running fine now, having it serviced regularly helps it keep operating efficiently. This allows you to reduce your fuel bills and save money on costly call-out fees for unexpected breakdowns.

• Why is the Boiler Service plan better than ringing around for the best deal?

  It’s time-consuming to shop around and find the best deal. At Watson Fuels, it’s in our best interest to ensure our boiler service customers are fully satisfied with our pricing and our service. Plus, different organisations have different educational requirements for their engineers. With Watson Fuels, you get friendly OFTEC-registered engineers who put their expertise, knowledge and experience to use for you.

• My oil-fired burner has never broken down. Why should I worry about it now?

  The first time your oil burner fails to start is always the worst time for it to happen. You could end up without heating and hot water for many days or even weeks, especially if it’s a peak season like winter. With the Boiler Service plan from Watson Fuels, you’ll be on a priority schedule in the event of a breakdown. You can also add services like Tankscout, so you always know your home heating oil level and never run out.

• What if I move from my house in the next 12 months?

  There are no contracts or tie-ins with our Boiler Service plans. You’re free to cancel at any time.

• How will my experience with Watson Fuels be different from other suppliers?

  Watson Fuels has been delivering to homes, farms and businesses across the UK since 1957. We’ve proudly won Feefo Trusted Service Award for two years in a row and are rated “excellent” by Trustpilot.