Our customers say...
“…the savings we have made have been excellent. Now we pay an agreed amount over their cost, in an ‘open book’ agreement which means I no longer have to worry about negotiating every Friday ready for the next week.
Furthermore, we do not get any unwanted or unexpected card charges or insurance put onto our invoices, and we get our own contact who is quick, efficient and friendly. I would wholeheartedly recommend Watson Fuels.”
Owner, Builder & Plumber Merchant
Read our frequently asked questions
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A fuel card (also referred to as a fleet card) is a type of secure payment card most commonly used to purchase petrol, diesel and other fuels at petrol stations. Typically, these cards allow you to buy fuel at either retail or wholesale price.
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Call our team at 01666 510612 or fill out our online form. We’ll discuss your options and set up a direct debit for you. Once your account has been passed for credit, we’ll order your new cards.
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When it comes to fuel cards, there is no one-size-fits-all solution. Each fuel card offers a different benefit for your business, so it’s worth getting in touch with one of our account managers to chat through your needs. Or use our easy online comparison tool.
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Fuel cards allow people within a company to fill up at petrol stations within a specific network, usually with a cost-saving on the fuel purchased. When paying, the company employee will simply present their fuel card to the cashier rather than using cash or a credit/debit card. The employee can keep the receipt as proof of purchase, but the company will also be billed directly and the transaction recorded. This eliminates the need to track down receipts and depend on drivers for paperwork.
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Fuel cards are issued within 10 working days from the date of order. We’ll send the PIN information in a separate letter.
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Every fuel card has a range of network sites where it can be used. Your account manager can provide a full list of site locations. Some fuel cards can be only used at filling stations under the same brand. Others can be accepted at multiple branded fuelling stations, which gives you access to a wider network of locations. Explore UK fuel card locations with our online map.
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You’ll need a separate Fuelcards account, but it’s quick and easy to organise. Call our team on 01666 510612 to open an account.
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Fuel cards aren’t just helpful for reducing the cost of filling up your business truck, van or car(s). They can also save you significant time and money on the admin you would spend using a pay and reclaim system.
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The cost of a fuel card can vary depending on the provider and network. Some fuel cards carry annual charges and transaction fees, others don’t. At Watson Fuelcards, we’re always transparent with our pricing, so you know exactly what to expect. Call 01666 510612 to chat with a specialist who can help or use our online comparison tool to determine which card is right for your business.
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Call us on 01666 510612 or email cards@watsonfuels.co.uk. Please include details of the card(s) you wish to stop or cancel when you contact us.
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Each weekly invoice we send comes with a transaction report that shows which vehicles have been refuelled and who has been using their card. These are in Excel format, making it easy for you to import the data into a variety of systems and create your own reports. If you have any specific requirements, please let your account manager know so that we can customise a solution that works for you.
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Call on 01666 510612 or email us at cards@watsonfuels.co.uk to order more cards. Please let us know the details you would like to appear on the cards when you get in touch.
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If you choose the right card, the short answer is yes, they usually can. It ultimately depends on your fuelling preferences and your unique business needs. Fuel cards save you money against pump prices by giving you access to wholesale cards or a reduced rate. You also get greater security and control over spending that can help lower your fuel costs. Plus, you’ll spend less time dealing with pay and reclaim paperwork.
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The fuel card can be linked to either the car or driver, or both. Just tell us your preference when you order your card(s).
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It depends on your preference and your business. Our account managers are the best people to help you decide which card is best for you, so get in touch on 01666 510612.
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While all businesses have different needs, truck drivers tend to seek HGV accessible sites to fuel their vehicles. The UK Fuels (Watson), Keyfuels and Shell CRT cards all offer convenient access to HGV. Use our interactive site locator to identify an HGV site near you.
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Tesco accepts Fuel Genie at the pump price. They also accept UK Fuels/Fastfuel and Texaco/Keyfuels cards, but these carry a surcharge. Please contact one of our card experts to help you decide which is best for your business.
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Morrisons accepts Fuel Genie at the pump price. They accept UK Fuels, Keyfuels, Fastfuel Texaco and Shell MultiFleet, but these carry a surcharge. Please contact one of our card experts to help you decide which is best for your business.
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The Shell CRT, Shell Multi Fleet and Esso National cards provide access to all Shell sites on the network. UK Fuels/Fastfuel, Texaco/Keyfuels provide access to a select number of Shell sites. Use our interactive site locator to locate a Shell site near you. Then contact one of our card experts who can help you choose the best card for your business.
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THESE CONDITIONS CONTAIN EXCLUSIONS AND LIMITATIONS
1. DEFINITIONS
1.1. In these Conditions, the following definitions apply:
“Business Days” means a day other than a Saturday, Sunday or public holiday in England when
banks in London are open for business.
“Business Hours” means 08:30 to 17:00 on a Business Day.
“Card” means any card issued to the Customer by the Seller for the purposes of purchasing Products
or Services.
“Card Issuer” means the third party who issues the Card and with whom the Seller has entered in to
an agreement to sell and distribute their Card.
“Cardholder” means a person to whom the Customer has provided a Card (or to whom the Customer
has instructed the Seller to provide a Card).
“Conditions” means these general terms and conditions of sale for fuel cards and other products and
services to commercial parties.
“Contract” means the agreement between the Customer and the Seller that is subject to the
Conditions.
“Credit Event” means where:
(a) the Customer’s financial position deteriorates to such an extent that in the Seller’s opinion the
Customer's capability to adequately fulfil its obligations under the Contract has been placed in
jeopardy;
(b) the Seller’s trade or credit insurance provider withdraws, reduces or limits cover generally or
specifically in relation to the Customer (or otherwise gives notice that it may do so);
(c) the Customer fails to pay any amount under this Contract on the due date for payment.
“Customer” means a person or party that has entered in to a Contract for the supply of Cards from the
Seller.
“Force Majeure Event” means any event beyond a party’s reasonable control, including but not limited
to strikes, lock-outs or other industrial action, civil commotion, riot, invasion, terrorist attack or threat of
terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm,
flood, earthquake, subsidence, epidemic or other natural disaster, adverse weather causing delays
and/or dangerous driving and/or working conditions for the Seller’s (or its agent’s or contractor’s) staff
and vehicles, inability to obtain product at a price which is commercially viable for the Seller, equipment
or transportation or failure of public or private telecommunications networks.
“Intellectual Property” means patents, trademarks, service marks, rights (registered or unregistered)
in any designs, applications for any of the foregoing, trade or business names, copyright (including
rights in computer software) and topography rights; know-how, lists of suppliers and customers and
other proprietary knowledge and information; internet domain names; rights protecting goodwill and
reputation and all rights and forms of protection of a similar nature to any of the foregoing or having
equivalent effect anywhere in the world and all rights under licences and consents in respect of any of
the rights and forms of protection mentioned in this definition.
“Party” means the Customer or the Seller and “Parties” shall mean the Customer and the Seller.
“PIN” means the Cardholder’s personal identification number.
“Product” means fuel or motoring goods that may be purchased using the Card. Other restrictions
relating to the Product may be communicated by the Seller or the Card Issuer from time to time.
“Regulations” means the laws, rules, regulations, decrees, agreements, concessions and
arrangements with governments, government instrumentalities or public authorities in relation to the
Cards insofar as such Regulations affect the Seller or the Seller's supplier(s).
“Retailer” means a retailer or other seller who is able to process Card transactions.
“Seller” means WFL (UK) Limited, company number 00594001.
“Service” means a fuel or motoring service that may be purchased using the Card. Other restrictions
relating to the Service may be communicated by the Seller or the Card Issuer from time to time.
“Tax” means all taxes or other charges, levies, fees, obligations, imposts or costs (except for the
Seller’s taxes based on income) that are imposed from time-to-time by any government authority or
agency or regulatory body on the privilege of buying, selling, delivery or supply of the Products and/or
Services existing at the time of any transaction hereunder. Tax includes, but is not limited to: VAT,
GST, mineral oil tax, sales tax, use tax, fuel duty, excise duty, Renewable Transport Fuel Obligation,
Motor Fuel Greenhouse Gas Emissions Reporting Regulations, and any amendments or updates
thereto.
2. ACCEPTANCE & AGREEMENT
2.1. Use of a Card by the Customer or a Cardholder constitutes acceptance of these Conditions
which supersede any terms and/or conditions proposed by the Customer and any other
representations or statements made by the Seller or the Card Issuer.
2.2. The Customer acknowledges and agrees that:
2.2.1.these Conditions govern the use of the Card by the Customer and the Cardholder(s); and
2.2.2.the Customer’s purchase of Product and/or Services from the Seller shall be governed by
the Seller’s General Terms and Conditions of Sale (available at:
https://watsonfuels.co.uk/Terms/#commercial-terms-and-conditions) or such other written
agreement entered in to by both the Customer and the Seller.
2.3. The Parties hereby acknowledge and agree that they have not entered in to the Contract in
reliance upon any representation or warranty or other undertaking that is not explicitly set out
in the Contract.
2.4. The Seller may amend these Conditions from time to time and use of the Card shall be subject
to those Conditions that are in force at the time that the Card is used. These Conditions and
any subsequent update or amendment shall be available at:
https://watsonfuels.co.uk/policies/#terms-&-conditions.
2.5. Exempt Agreement: The Customer and the Seller expressly acknowledge and agree that:
2.5.1.the Contract is an agreement to finance the purchase of Products and Services from a limited
network of Retailers;
2.5.2.any credit that may be extended to the Customer is to be paid in one instalment as set out
in Conditions 5.1 and 5.2;
2.5.3.any loan that may arise shall be for an amount equal to the value of the purchase made using
the Card(s); and
2.5.4.subject to Conditions 4, and 5, any credit shall be provided without interest or significant
charges.
3. ACCOUNT SET UP, ISSUE OF CARDS, USE OF CARDS
3.1. The Customer acknowledges and agrees that at all times the Card remains the property of the
Card Issuer and the Card shall be returned to the Seller promptly upon request.
3.2. The Customer may provide Card(s) to Cardholders at its reasonable discretion. The provision
of a Card to a Cardholder shall be deemed as giving that Cardholder authority to use the Card
for the sole purpose of purchasing Products and/or Services from the Seller.
3.3. At all times, the Customer is responsible for and liable for the storage, provision and use
of the Cards. The Customer shall ensure that Cards are kept safely and securely and that
Cardholders shall comply with these Conditions.
3.4. The Card may only be used:
3.4.1. by a Cardholder for the sole purpose of purchasing fuel or motoring Products
and/or fuel or motoring Services from the Seller (whether directly or via a Retailer);
3.4.2. within the United Kingdom; and
3.4.3. during the period of validity shown on the Card.
3.5. If a PIN is issued with a Card then it shall:
3.5.1. only be used by the Customer and relevant Cardholder; and
3.5.2. not be disclosed by the Customer or the relevant Cardholder to any other person;
3.5.3. not be written nor recorded in such a manner that another person could understand nor
compromised in any other way; and
3.5.4. be stored securely and/or destroyed upon being memorised by the relevant Cardholder.
3.6. The Customer shall notify the Seller via email at cards@watsonfuels.co.uk as soon as possible
where the Customer believes that the security of a Card has in any way been compromised
(including, but not limited to, where a Card or PIN has been lost, stolen, cloned or accessed by
another person). The Seller’s telephone line for reporting such Card security breaches is
available at https://watsonfuelcards.co.uk/get-in-touch/.
3.7. Prior to agreeing to purchase Products or Services the Cardholder shall show the Card to the
Retailer if requested to do so.
3.8. The Cardholder shall comply with the Retailer’s processes and/or requirements in respect of
any Card transaction.
4. PRICE, CARD ADMIN COSTS, SERVICE CHARGES
4.1. The Seller may charge a fee to the Customer for the issue of each Card (whether it is a
replacement, additional or new Card). Details of the Seller’s current fees are available upon
request but may be subject to change unless otherwise agreed with the Customer.
4.2. Some Card transactions may be subject to an additional variable handling fee in addition to any
price agreed with the Seller or the price prevailing at the time of the Card transaction. Details
of these variable handling fees are available from the Seller upon request but may be subject
to change from time to time.
4.3. Purchases of Product or Services that are not motoring-related may be subject to a variable
handling fee in addition to any price agreed with the Seller or the price prevailing at the time of
the Card transaction. Details of these variable handling fees are available from the Seller upon
request but may be subject to change from time to time.
4.4. The price of Products and Services shall be as agreed with the Seller or otherwise as prescribed
by the relevant Retailer.
4.5. All prices shall be subject to Tax.
5. PAYMENT TERMS, INVOICES & STATEMENTS, NO SET-OFF
5.1. The Seller shall invoice the Customer on a weekly basis unless otherwise agreed. Such
invoices shall set out the purchases of Products and/or Services made since the previous
invoice. Invoices shall be sent by email unless otherwise agreed; the Seller may charge an
additional administrative fee for invoices sent by post.
5.2. The Customer shall pay the invoice by Direct Debit within the timescale set out in the relevant
invoice. Where an invoice does not set out such a timescale, the Customer shall pay the invoice
by Direct Debit with five Business Days of the date that the invoice was sent. If the payment
date falls on a non-Business Day then payment will be made on the Business Day immediately
prior to the payment date
5.3. The Customer shall ensure that at all times it shall:
5.3.1. maintain a bank account capable of accepting direct debits;
5.3.2. keep the Seller provided with a valid direct debit mandate; and
5.3.3. ensure that every invoice is paid on accordance with the applicable payment terms.
5.4. If the Customer fails to comply with Conditions 5.2 or 5.3 the Seller may charge the Customer
an additional administration fee. Details of the applicable administration fees are available from
the Seller upon request but may be subject to change from time to time.
5.5. If the Customer fails to make payment due to the Seller by the due date, then the Seller reserves
the right to:
5.5.1. claim interest and costs in accordance with the Late Payment of Commercial Debts
(Interest) Act 1998; and/or
5.5.2. withdraw, suspend, restrict, limit or cancel any or all of the Cards (and cancel or
suspend any other contracts the Seller has with the Customer).
5.6. The Customer may request copies of sales vouchers for Card transactions that are up to three
months old. The Seller shall not be obliged to provide copies of sales vouchers for Card
transactions that are more than three months old. The Seller may charge an administration fee
for each copy sales voucher. . Details of the applicable administration fees are available from
the Seller upon request but may be subject to change from time to time.
6. TERMINATION, SUSPENSION OR CANCELLATION
6.1. The Seller reserves the right to withdraw, suspend, restrict, limit or cancel a Card at any time.
6.2. The Contract may be terminated by either Party giving at least thirty days’ prior written notice.
6.3. A Party (the “Terminating Party”) may terminate any Contract or Order with immediate effect
by giving written notice to the other Party (the “Defaulting Party”) if:
6.3.1. the Defaulting Party becomes Insolvent (or if the Seller reasonably believes that the
Customer is likely to become Insolvent);
6.3.2. the Customer suspends, ceases or threatens to suspend or cease to carry on all or a
substantial part of its business; and/or
6.3.3. the Customer suffers a Credit Event.
6.4. Where the Customer is a Defaulting Party all monies due under or in respect of the Contract
shall become immediately due and payable by the Customer to the Seller.
6.5. Termination of the Contract, however arising, shall not affect any of the parties' rights, remedies,
obligations and liabilities that have accrued as at termination.
6.6. Conditions which expressly or by implication survive termination of a Contract or Order shall
continue in full force and effect.
6.7. Where the Contract is terminated the Customer’s and each Cardholder’s right to use the Card
ceases immediately and the Customer shall cut the Cards in half and send the Cards to the
Seller as soon as possible.
6.8. Where a Card is cancelled the Customer shall cut the corner off the Card and send it to the
Seller as soon as possible.
6.9. Until the relevant Card is returned to the Seller, the Customer shall remain responsible for and
liable for the use of a Card regardless as to whether that Card has been lost, stolen, cloned or
cancelled and regardless as to whether the Contract has been terminated.
7. LIMIT OF LIABILITY AND CUSTOMER INDEMNITY
7.1. Nothing in these Conditions shall limit or exclude the Seller’s liability for:
7.1.1. death or personal injury;
7.1.2. fraud or fraudulent misrepresentation;
7.1.3. breach of the terms implied by section 12 of the Sale of Goods Act 1979;
7.1.4. defective products under the Consumer Protection Act 1987; or
7.1.5. any matter in respect of which it would be unlawful for the Seller to exclude or restrict
liability.
7.2. Subject to Condition 7.1:
7.2.1. the Seller shall under no circumstances whatsoever be liable to the Customer for any
loss of profit, wasted time or overheads, loss of goodwill, loss of contracts, loss of
anticipated savings, increased cost of working or any indirect or consequential loss;
7.2.2. the Seller's total liability to the Customer whether in contract, tort (including negligence),
breach of statutory duty, or otherwise, shall in no circumstances exceed:
7.2.3. in respect of loss or damage to physical property, £100,000 in relation to any one event
or connected series of events; and
7.2.4. in respect of all other losses, the price paid under the relevant Card transaction or
£25,000 (whichever is the greater).
7.3. Notwithstanding any provision to the contrary, the Customer shall indemnify the Seller against
all reasonable costs and expenses and/or losses sustained or incurred by the Seller (including
any direct, indirect or consequential losses, loss of profit or reputation, damage to property, loss
of opportunity, Taxes, professional and legal costs) which arise in connection with the
Customer’s (including the Cardholders’, the Customer’s employees’, subcontractors’ or agents’)
material breach of the Contract or negligence.
8. INTELLECTUAL PROPERTY
8.1. Intellectual Property in the following non-exhaustive list shall remain the property of the Seller
and/or the Card Issuer and/ or their licensors (as applicable):
8.1.1.any computer software or data supplied by or used by the Seller or the Card Issuer or any of
their affiliates in performing the Contract;
8.1.2.the content of any website or online services provided by the Seller or the Card Issue or any
of their affiliates, including, but not limited to, all coding, text, images, links and web pages;
and
8.1.3.any other material(s) provided by the Seller or the Card Issue or any of their affiliates under
the Contract.
8.2. The Customer shall not, and shall procure that Cardholders shall not (or knowingly allow others
to) modify, create derivative works from, transmit, distribute, reverse engineer, decipher,
decompile, disassemble, or reduce to human readable form, any computer software supplied
or used by the Seller or the Card Issue or any of their affiliates pursuant to this Agreement.
8.3. All Intellectual Property which results from or is otherwise created pursuant to or for the
purposes of the performance of this Agreement shall immediately upon creation vest in and
become the property of the Seller or the Card Issue or any of their (as appropriate). The
Customer shall take all necessary steps to assign and shall procure that Cardholders shall
assign, such Intellectual Property to the Seller or the Card Issue or any of their affiliates (as
appropriate).
9. DATA PROCESSING & CREDIT CHECKS
9.1. The Seller will use the financial and personal information that the Customer provides to:
9.1.1. provide the Cards;
9.1.2. process payments made in accordance with the Contract;
9.1.3. inform the Customer about similar products or services that the Seller provides. The
Customer may stop receiving these communications at any time by contacting the
Seller.
9.2. The Seller may from time-to-time:
9.2.1. check on the Customer’s financial and/or personal information utilizing publicly
available information such as the electoral role and public asset registers; and
9.2.2. supply the Customer’s financial and/or personal information to credit reference
agencies (“CRAs”) who will provide the Seller with information about the Customer
(including, but not limited to, financial history). This is done to assess creditworthiness
and product and service suitability, check identity, manage the Customer’s account,
trace and recover debts and prevent criminal activity. The Seller will also continue to
exchange information about the Customer with CRAs on an ongoing basis, including
information regarding settled accounts and any debts not fully repaid on time. CRAs
will share this information with other organisations. The identities of the CRAs, and the
ways in which they use and share personal information, are explained in more detail at
http://www.experian.co.uk/crain/index.html
9.3. More information on how the Seller collects and uses personal information and the Customer’s
rights is available in the Seller’s Privacy Notice at: https://watsonfuels.co.uk/policies/#privacy--
notice. The Seller will not give personal data to any other third party except as described in this
Condition 8.1 and/or as set out in the Seller’s Privacy Notice. The Seller may transfer personal
information outside the European Economic Area provided it is always covered by adequate
data protection standards.
10. FORCE MAJEURE
10.1. Neither Party shall be liable for any failure or delay in performing its obligations as a result of
any Force Majeure Event.
11. ASSIGNMENT
11.1. The Customer may not assign or otherwise transfer any of its rights and obligations under the
Contract to any third party without the prior written consent of the Seller, such consent not to
be unreasonably withheld.
11.2. The Seller may at any time assign, transfer, mortgage, charge, subcontract or deal in any other
manner with any of its rights or obligations under the Contract.
12. NEW REGULATIONS & CHANGES TO REGULATIONS
12.1. The Customer acknowledges and agrees that the Seller is entering in to each Contract in
reliance on the Regulations that are in effect on the date of that Contract.
12.2. If at any time during a Contract any Regulations are changed or any new Regulations become
or are due to become effective (whether by law, decree or regulation or by response to the
insistence or request of any governmental or public authority or any person purporting to act
therefor, and the material effect of such changed or new Regulations): (a) is not covered by any
other provision of the Contract, and (b) has or will have a material adverse economic effect on
the Seller, the Seller may at any time request in writing a renegotiation of the price(s) or other
pertinent terms of the Contract. If the parties do not agree upon new price(s) or terms
satisfactory to both parties within 15 days after the date of the Seller's written request, the Seller
shall have the right to terminate the Contract immediately at the end of such 15 day period
without any liability to the Customer. Any Product delivered during such 15 day period shall be
sold and purchased at the price(s) and on the terms applying under the Contract without any
adjustment in respect of the new or changed Regulations.
13. GENERAL
13.1. Change of details. The Customer must promptly notify the Seller of any changes in the
Customer’s name, address, bank details.
13.2. Notices. Any notice issued in accordance with these Conditions shall be in writing (including
emails to the Seller at email cards@watsonfuels.co.uk or emails to the Customer at the email
address(es) that is usually used to administer their Card account), and sent to the other party
at its registered office or principal place of business or such other address as may at the
relevant time have been duly notified to the party giving the notice. A notice shall be deemed
to have been duly received at the time of delivery, if delivered personally or by courier, or 2
Business Days after posting for an address in the United Kingdom and 5 Business Days after
posting for any other address.
13.3. Confidentiality.
13.3.1. Each party undertakes that it shall not at any time during the Contract, and for a period
of two years after termination of the Contract, disclose to any person any confidential
information concerning the other party or its affiliates, except as permitted by Condition
13.3.2.
13.3.2. Each party may disclose the other party's confidential information:
(a) to its employees, officers, representatives or advisers who need to know such
information for the purposes of exercising the party's rights or carrying out its
obligations under or in connection with the Contract or for the pursuit or
defence of litigation. Each party shall ensure that its employees, officers,
representatives or advisers to whom it discloses the other party's confidential
information comply with this Condition 13.3; and
(b) as may be required by law, a court of competent jurisdiction or any
governmental or regulatory authority.
13.3.3. No party shall use any other party's confidential information for any purpose other than
to exercise its rights and perform its obligations in connection with the Contract.
13.4. Severability. If any provision or part-provision of these Conditions or any Contract is or
becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent
necessary to make it valid, legal and enforceable. If such modification is not possible, the
relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of
a provision or part-provision under this Condition shall not affect the validity and enforceability
of the rest of these Conditions or the Contract, as applicable.
13.5. Waiver. Any waiver of the Seller’s right or remedy under the Contract or law is only effective if
given in writing and shall not be deemed a waiver of any subsequent breach or default.
13.6. Third party rights. A person who is not a party to the Contract between the Seller and the
Customer shall not have any rights to enforce its terms.
13.7. Variation. Except as set out in these Conditions, no variation of the Contract, including the
introduction of any additional terms and conditions, shall be effective unless it is in writing (which
for the purposes of this Condition shall not include email) and signed by both parties.
13.8. Governing law. The Contract, including these Conditions, any Order and any dispute or claim
arising out of or in connection with them or their subject matter or formation (including noncontractual disputes or claims), shall be governed by, and construed in accordance with the
law of England and Wales and each party irrevocably agrees that the courts of England and
Wales shall have exclusive jurisdiction.
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