Welcome

We're moving forwards as Watson

Keltic Fuel Oils is becoming Watson Fuels

Watson Fuels has been serving home, farm and business for over sixty years, growing from a small regional distributor in rural Wiltshire to one of the largest and most popular fuel distributors in the UK. 

Keltic Fuel Oils became part of Watson Fuels in 20071, although we retained the Keltic logo and brand name for our customers and partners in Cornwall and West Devon. Now, with our business continuing to grow, the time is right to move forwards as Watson. Keltic Fuel Oils is one of several local brand names that has transitioned to Watson Fuels from April 2019.

A new name…

In the short term, you will notice very little change. When placing orders or contacting us, you will still use the same local phone number, although you will now hear us answer the phone as ‘Watson Fuels’.

Your account number will not change, and there will be no change or interruption to any Direct Debits or standing orders you have in place with us.

Similarly, there will be no change for customers who utilise our Monthly Payment Scheme service, although any invoices and statements you receive from us will now start to show the Watson logo.

…but same commitment to seamless service

Over the next few years, you may see our tankers across the country replaced by vehicles carrying the Watson branding. In fact, we’re adding forty new tankers to our fleet in each of the next three years as part of a multi-million pound investment in our depots, operations and technology.

And what’s not changing is our commitment to quality products and outstanding service – the very same principles that Tony Watson instilled when Watson Fuels was founded in 1957.

If you have any questions regarding this change, or if you would like to place your next order, please contact us on 01566 775558, or click here to send us an enquiry.

On behalf of our entire team, welcome to Watson Fuels. We look forward to continuing to serve you in the coming months and years ahead.

At Watson Fuels, we’re proud to offer a range of products and services that could help you get the most from your home heating system and drive your business forwards. Read more about our domestic and commercial services below, or contact us to speak with our team.

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Three simple products to
keep your home warm

Monthly payment scheme

Monthly payment scheme

Spread the cost of your home heating oil over 12 months.

Tankscout fuel monitoring

Tankscout fuel monitoring

Our Tankscout system is the easy way to manage your heating oil use.

Boiler servicing

Boiler servicing

We have a boiler maintenance plan to suit every budget.

parallax_PRISM-3

Fuelling your business
Fuel and lubricant solutions to
drive your business forward

Fuel cards

Fuel cards

Control your diesel fuel costs more effectively with Watson Fuelcards.

Tankscout fuel monitoring

Tankscout fuel monitoring

Reduce the risk of run outs with our managed fuel service.

Lubricants

Lubricants

We supply the finest lubricants, fluids, AdBlue and greases.

Price risk management

Price risk management

Fuel price certainty with our fixed price fuel options.

Furnaceflame

Furnaceflame

The cost effective industrial heating solution for gas oil boilers.

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FAQs

Moving forwards as Watson - Frequently Asked Questions

Why are you retiring my local brand / moving forwards as Watson Fuels?
Will my account number change?
Will my account manager change?
Will this change affect service levels?
Does this mean that any outstanding orders I have with you have been cancelled?
Does this change mean you are closing my local office / depot?
Will this change affect my Direct Debit with you?
Will this change affect my credit limit?
Are you changing your legal entity?

Why are you retiring my local brand / moving forwards as Watson Fuels?

Our business is growing, and the time is right for that growth to be as a unified, single brand. Similarly, it can sometimes be confusing for those commercial customers who we serve across multiple locations, and who may therefore be served by multiple Watson brands. Moving Forwards as Watson gives clarity and consistency across the UK.

Will my account number change?

No. Your account number will remain the same. Although we have retained some local brands, we have always operated as a single company - as such, there is no change to our back-office system as part of this rebrand (although we are investing in technology that will enhance the experience for our customers in coming months and years).

Will my account manager change?

No – there will be no change to your account manager. You will still call the same local number, and speak with the same team.

Will this change affect service levels?

Not at all. In fact, we’re adding forty new tankers to our fleet in each of the next three years as part of a multi-million pound investment in our depots, operations and technology. And what will never change is our commitment to quality products and outstanding service – the very same principles that Tony Watson instilled when Watson Fuels was founded in 1957.

Does this mean that any outstanding orders I have with you have been cancelled?

No – there is no impact at all on any existing order.

Does this change mean you are closing my local office / depot?

We’re proud to operate a national network of local depots. There will be no changes to this network as a result of our transition to Watson Fuels. In fact, we’ve recently expanded our network to open our first depot in Scotland to support our growth.

Will this change affect my Direct Debit with you?

No. Moving to Watson Fuels will not alter the amount, date or frequency of any Direct Debits you have in place with us. If we need to amend any Direct Debits, as part of our normal business activity, we will always write to you separately. Similarly, our bank details have not changed, so there will be no interruption to any standing orders you have in place with us.

Will this change affect my credit limit?

No. There will be no changes to credit limits and agreements as a result of our transition to Watson Fuels.

Are you changing your legal entity?

No. Watson Fuels is a trading division of WFL (UK) Limited. Registered in England No. 594001

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