Keltic Fuel Oils is becoming Watson Fuels
Watson Fuels has been serving home, farm and business for over sixty years, growing from a small regional distributor in rural Wiltshire to one of the largest and most popular fuel distributors in the UK.
Keltic Fuel Oils became part of Watson Fuels in 20071, although we retained the Keltic logo and brand name for our customers and partners in Cornwall and West Devon. Now, with our business continuing to grow, the time is right to move forwards as Watson. Keltic Fuel Oils is one of several local brand names that has transitioned to Watson Fuels from April 2019.
A new name…
In the short term, you will notice very little change. When placing orders or contacting us, you will still use the same local phone number, although you will now hear us answer the phone as ‘Watson Fuels’.
Your account number will not change, and there will be no change or interruption to any Direct Debits or standing orders you have in place with us.
Similarly, there will be no change for customers who utilise our Monthly Payment Scheme service, although any invoices and statements you receive from us will now start to show the Watson logo.
…but same commitment to seamless service
Over the next few years, you may see our tankers across the country replaced by vehicles carrying the Watson branding. In fact, we’re adding forty new tankers to our fleet in each of the next three years as part of a multi-million pound investment in our depots, operations and technology.
And what’s not changing is our commitment to quality products and outstanding service – the very same principles that Tony Watson instilled when Watson Fuels was founded in 1957.
On behalf of our entire team, welcome to Watson Fuels. We look forward to continuing to serve you in the coming months and years ahead.
Monthly payment scheme
Spread the cost of your home heating oil over 12 months.
Tankscout fuel monitoring
Our Tankscout system is the easy way to manage your heating oil use.
We have a boiler maintenance plan to suit every budget.
Control your diesel fuel costs more effectively with Watson Fuelcards.
Tankscout fuel monitoring
Reduce the risk of run outs with our managed fuel service.
We supply the finest lubricants, fluids, AdBlue and greases.
Price risk management
Fuel price certainty with our fixed price fuel options.
The cost effective industrial heating solution for gas oil boilers.
Our business is growing, and the time is right for that growth to be as a unified, single brand. Similarly, it can sometimes be confusing for those commercial customers who we serve across multiple locations, and who may therefore be served by multiple Watson brands. Moving Forwards as Watson gives clarity and consistency across the UK.
No. Your account number will remain the same. Although we have retained some local brands, we have always operated as a single company - as such, there is no change to our back-office system as part of this rebrand (although we are investing in technology that will enhance the experience for our customers in coming months and years).
No – there will be no change to your account manager. You will still call the same local number, and speak with the same team.
Not at all. In fact, we’re adding forty new tankers to our fleet in each of the next three years as part of a multi-million pound investment in our depots, operations and technology. And what will never change is our commitment to quality products and outstanding service – the very same principles that Tony Watson instilled when Watson Fuels was founded in 1957.
No – there is no impact at all on any existing order.
We’re proud to operate a national network of local depots. There will be no changes to this network as a result of our transition to Watson Fuels. In fact, we’ve recently expanded our network to open our first depot in Scotland to support our growth.
No. Moving to Watson Fuels will not alter the amount, date or frequency of any Direct Debits you have in place with us. If we need to amend any Direct Debits, as part of our normal business activity, we will always write to you separately. Similarly, our bank details have not changed, so there will be no interruption to any standing orders you have in place with us.
No. There will be no changes to credit limits and agreements as a result of our transition to Watson Fuels.
No. Watson Fuels is a trading division of WFL (UK) Limited. Registered in England No. 594001