Complaints handling

At Watson Fuels, we have been delivering excellent customer service for over 65 years. We always endeavour to do everything we can to ensure every customer has the best possible experience. However, we know from time to time things can go wrong. If that happens, please let us know so we can put it right.

To get in contact with us, please call us on 01666 510345 where our staff will resolve most concerns straightaway. Alternatively, you can email

For more information on how your concern will be dealt with

Download Complaints Procedure