Covid-19 - service status and latest updates

Current status: We remain open at all locations, nationwide.

With the rapidly changing nature of the COVID-19 outbreak, information and advice can change quickly. This page offers our latest updates to customers.

We remain open for business to support our domestic, commercial and agricultural customers across the country. Our sales teams in all locations remain operational, with the vast majority of our office-based colleagues now working from home, in accordance with government guidelines.

You’ll still be able to reach us between 8am and 5:30pm on your usual local depot number to place orders, although many of our depots are experiencing very high call volumes at this time. Please bear with us – we’re working hard to help as many customers as we can, and we thank you all for your patience at this time.

We’re also continuing to deliver from all of our locations nationwide, but have made some important changes to ensure deliveries are contactless. Read more>

Latest news and updates about Covid-19 from Watson Fuels

Child in front of a Watson truck

COVID-19 Update: Important guidance for our customers

Following the recent Government announcements, we would like to advise customers of the following:
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COVID-19 UPDATE: Boiler Servicing to resume

Our boiler and cooker serving activity has now resumed, but with some important changes to help ensure the safety of engineers and customers.
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COVID-19 Update: Tankscout installations and service visits to resume from 1st June 2020

We are pleased to confirm that new installations and service visits for our Tankscout fuel monitoring device will resume from Monday 1st June 2020.
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COVID-19 Update: Guidance for our fuel card customers

Following the recent Government announcements, we would like to advise customers of the following
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World Fuel Services Covid-19 update: Serving customers is at the heart of what we do.

As the COVID-19 global crisis continues to evolve, we wanted to update you further on additional activities and practices we are employing to serve you, our customers. Read more >
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