UPDATE: Monday 21st February:

We’re operating from all locations on Monday 21st February, although proceeding with extreme care in all locations. Read more >


A rare red weather warning has been issued for the UK, which may affect our supply and deliveries on Friday 18th February. The Met Office is warning that Storm Eunice could bring gusts of up to 90mph, causing significant disruption.

The red warning is currently in place from 07:00 GMT until 15:00 on Friday across various areas of the UK. A number of our suppliers, particularly those across the South West and South East England and South Wales, are warning of potential closures and/or supply disruptions.

We will update this page with our latest operational update. In the event that we are unable to fulfil customer deliveries, we will endeavour to contact all affected customers as soon as possible.

UPDATE: Friday 18th February, 1pm

Due to weather related disruption and/or terminal closures, we are experiencing disruption to our operations in the following locations:

  • Headcorn
  • Grimstone
  • East London
  • West London
  • Theale

We’re also seeing challenges and local road closures across the South West England and South Wales, particularly Cornwall and Devon and Cardiff / Bristol area, and in areas across the South East, which is significantly affecting our planned deliveries in these locations.

Our delivery vehicles are currently on the road and operational from all other depots. However, we are – of course – exercising extreme caution, and the health and safety of our colleagues and customers remains our number one priority.

Our teams will be working to contact all affected customers as soon as possible.

Issued: Thursday 17th February 2022, 5pm, updated Friday 18th February, 1pm, updated Monday 21st February 2022, 10am