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New to Heating Oil

New to Oil

Everything you need to know about heating oil

Moving house is an exciting time for your family, however when moving into a home with oil, it can feel like there is a lot to learn. After organising the intricacies that come with moving, managing how to fuel your new home can feel like a daunting task. We are here to take the hassle out of heating your home. And with 60 years of experience in the fuel industry, when you buy your home heating oil from Watson Fuels you get an industry leading service.

 

New to Oil Guide

What do I need to know before ordering?

Knowing the capacity of your heating oil tank is helpful. You can work this out by taking the measurements of a metal tank or by locating the model number on a plastic tank. You should also make sure that your boiler and tank have been recently serviced by a qualified engineer. If any maintenance is required, arrange for one of our engineers to visit before ordering your heating oil.

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Which heating oil do I need?

Although some domestic boilers use gas oil, the vast majority of oil-fired boilers and cookers are fuelled by kerosene. Kerosene has a few different names, you may hear home heating oil, heating oil and burning oil. If you are unsure which type of oil your heating system or range uses, a member of our team will be more than happy to advise you.

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How much should I order?

Larger quantities of heating oil are cheaper to purchase per litre than smaller quantities, the minimum quantity you can order is 500 litres. Order a larger quantity and spread the cost into smaller manageable amounts by joining our Monthly Payment Scheme.

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How can I avoid running out?

Our Tankscout fuel monitoring system is the easy way to manage your home heating oil use. Tankscout links into our fuel delivery system. When your fuel in your tank drops below your specified trigger level, we can automatically raise an order for your next delivery.

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 How do I pay for my home heating oil?

We offer a variety of ways to pay for your heating oil. Call your local sales depot and pay by debit or credit card. There is an additional charge for payment by credit card. Alternatively, you can sign up to the Watson Fuels Monthly Payment Scheme and spread the cost of heating your home.

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Contact our Oil Specialists

We offer all of our new customers a call back to talk through your home heating needs. Simply fill out a few details below and a member of our team will call you back to discuss the best plan to heat your home.

Customer Testimonials

What our customers say:

“Have only recently moved into a house with oil central heating so needed help and advice to get started. The service agents on the phone were extremely pleasant and organised service of the appliances and delivery of the fuel very efficiently. The engineer who set up the boiler and Aga for me was superb. Delivery happened without any problems. Thank you for your help." - Mrs W

“Having never used heating oil before, I didn’t know what to do when I contacted Watsons Fuels. They have been so helpful from the beginning and now will not use anyone else top quality service all round” - Mrs L

“This was our first order with Watson Fuels (we've only just moved to the area) and we could not have been dealt with any better.  From placing the original order to discussing our needs and payment method etc Watsons Fuels were really helpful at all times.” - Mr & Mrs Oakley

"The girl I spoke to, Hayley, I think was brilliant. She was so helpful as I had never bought heating oil before. So big thanks to her." – Mr C

“We have just moved house and this is the first time we have had oil. The gentleman I spoke to when I ordered the fuel was really helpful and explained everything." – Mr S

OFTEC

Frequently Asked Questions

OFTEC establishes the standards for competence within the domestic oil heating and cooking industry. By ensuring the quality of people and businesses working in this area, OFTEC maintains standards for reputable companies and consumers alike.


Over 1.5 million homes in the UK use heating oil for heating their home because it is safe, clean, and efficient. New A-rated oil-fired boilers can produce up to 97% efficiency, making heating oil a more economical fuel than others.


OFTEC provides consumer information about domestic heating oil and oil-fired equipment. Their frequently asked questions about using oil for heating or cooking will be useful for anyone who is new to heating oil.

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